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Academic Support Services

The focus of the Learning Resource Center is to enhance student success at Austin Peay State University. Initiatives include the Learning Resource Center, Academic Advising, Academic Alert and other related activities.

The Learning Resource Center supports student success by providing peer tutoring, student success workshops, and a Writing Center at no additional cost to the student. Peer tutoring is offered for most core classes, other lower division courses, and selected upper division courses. Peer tutoring is not offered for graduate courses. Students who wish to serve as peer tutors, must have an earned cumulative 3.0 GPA, and be recommended by at least one faculty member in the discipline in order to qualify as a peer tutor. Faculty are asked to encourage their best students to apply for tutoring positions. Structured Learning Assistance is provided to address academic deficiencies and to support students enrolled in highly rigorous courses. SLA workshops are student led. The student leaders must have a 3.0 GPA and be recommended by faculty who teach the SLA supported courses. All students pay a small fee per credit hour to cover the cost of SLA supported courses.

Faculty can expect to receive e-mailed reference requests for students applying to become tutors or SLA leaders.

Workshops offered by the Center are based on requests from faculty members and the perceived needs of students. The Writing Center offers in-person and on-line support for APSU students for any paper they write for any class in which they are enrolled. The students who work in the Writing Center are prepared to review papers in MLA, APA or Chicago style. Students can use the Turnitin system through D2L by registering for the “Writing Center Paper Submission” course in D2L.

Faculty may request support from the Learning Resource Center , provide feedback on services provided, or request information about the support provided to their students by using the forms provided at https://apsu.edu/lrc/form/


Learning Resource Center

On July 1, 2004, Austin Peay State University joined other state colleges and universities in implementing the “Robert ‘Robbie' Nottingham Campus Crime Scene Investigation Act of 2004,” which Gov. Phil Bredesen signed into law on in April 2004. The bill requires all APSU faculty and staff to report any medically unattended deaths or allegations of rape that occur on campus.

In addition, the campus police chief immediately must notify the Clarksville Police Department if a medically unattended death occurs on APSU property or if there is an allegation of any degree of rape (i.e., rape, aggravated rape, statutory rape) at the institution, unless prohibited by federal law.

Both agencies are required to participate in a joint investigation of the reported incident. In the case of a medically unattended death, the CPD will lead the investigation. In the case of an alleged rape, campus police will lead the investigation.

The only persons exempted from the requirement to report allegations of rape are licensed counselors, licensed medical professionals and members of the clergy who have received reports of such allegations while performing as University employees.

APSU 1000 is an interdisciplinary course which provides students with a foundation for success. Emphasis is placed on student engagement, support services, library literacy, financial literacy and academic planning. This course is required for all of the first time freshmen and students who enter APSU with fewer than 12 hours earned in a college/university setting after high school graduation (dual enrolled/Middle College, developmental course credits, AP tests and military credits do not count) but recommended for all new students. Students must register and remain enrolled in APSU 1000 until a grade of “C” is attained.

Immediately preceding the fall semester, a required Freshman Orientation introduces new students to the educational and social opportunities at APSU and provides an orientation to APSU academic expectations. Participation in these programs is required for all new students who enter with fewer than 12 credit hours. New transfer students are given the opportunity to complete an online orientation. They are invited to campus to participate in orientation and academic advising.

During the summer, students come to campus  for  a  one-day  event  that  includes  a  brief orientation to campus, academic advising and registration.

APSU holds an exclusive agreement with Barnes & Noble College Booksellers, LLC, designated as our University’s exclusive on-campus, off-campus, online/e-commerce and distance education providers for all course materials and supplies.  All University employees, departments, and organizations may not market on behalf of or refer our students to outside vendors, which would include directing students to only purchase through the publisher. 

The Bookstore contract, C-18-0031, is valid July 1, 2017 to June 30, 2027.

Store Locations:  The Clarksville campus bookstore is located at 328 College Street, Clarksville, TN 37040. The Fort Campbell bookstore is located in the Fort Campbell Educational Center, room 1115.

Store Hours: Store hours are available on the bookstore website apsubookstore.com.

Course Materials: The bookstore textbook manager will start requesting adoptions by mid- October for the spring semester and mid-March for summer and fall semesters.

Faculty may submit their course requirements to the bookstore, indicating author, title, ISBN, publisher, etc. electronically via the requisition site https://www.facultyenlight.com/?storeNbr=8233 or through email to the Textbook Manager, Ashley Campbell, TM8233@bncollege.com.

The bookstore is required to provide information to faculty and departmental requisitions on the status of orders of materials for their respective courses, including items discovered to be unavailable, delayed in delivery, available in new editions, etc.

The bookstore also offers the OER Based Courseware.

Desk Copies:  Publishers should issue free copies of adopted textbooks to each instructor using the text.  It is up to the individual instructor to order desk copies directly from the publishers.

Other General Information:

The Higher Education Opportunity Act (HEOA) specifies the need for easy access to course material information, which the campus bookstore will provide through the bookstore website apsubookstore.com and Registration Integration (student concise schedule).

Students can use their financial aid credit and VA benefits to get their course materials at the bookstore, (by first week in August for fall and first week in December for spring).

The bookstore will collect and compile all course material information and share this information on their bookstore website, textbook store shelves, or upon request on behalf of the University to include the ISBN numbers and cost to the students for purchase or rentals (printed, custom, or digital format).

With proper identification, University faculty and staff receive a 20% discount on all authorized departmental purchases except adopted textbooks, special orders, sale books, class and alumni rings, computer software, periodicals, discounted merchandise, computer hardware, health and beauty aids, food snacks and beverages.

Bookstore Contact Information:

Shonte Cadwallader, Barnes & Noble Store Manager, 931-221-6703 or SM8233@bncollege.com Melissa Jones, Barnes & Noble Assistant Manager, 931-221-6706 or AM8233@bncollege.com Ashley Campbell, Barnes & Noble Textbook Manager, 931-221-6704 or  TM8233@bncollege.com

Tammy Silva, APSU Auxiliary Support Services, (campus liaison), 931-221-6164 or  silvat@apsu.edu

The Office of Career Services functions as a centralized unit providing career development, job search tools and opportunities to help support student success, as well as, offer support to all academic departments and colleges at Austin Peay State University. Our programs and services are designed to complement and enhance the operations of the Division of Student Affairs and APSU.More information can be found at www.apsu.edu/careers. Career Services resume templates for all colleges that will pass applicant tracking and ranking software (https://www.apsu.edu/careers/resources/resumes.php) and specific tips to help prepare them for the job or internship search process.

To collaborate with Career Services teaching assistants, faculty or staff instructors can call 931-221-6544 or e-mail careerservices@apsu.edu.

The office of Student Counseling Services (SCS) offers a range of services and opportunities dedicated to caring for our student’s emotional and mental health needs. The department utilizes out of a brief therapy model and provides services to currently enrolled students on a short-term basis as needed. The most effective yet least resource intensive intervention is offered first, typically beginning with a service called Let’s Talk, offered on a daily basis at various locations across campus. Care is only stepped up to the next level with clinical evidence or prediction of student need. Some students needing services may receive consultations and/or referrals for more intensive and/or long-term assistance outside the center.

Location

Ard Building
524 College Street
Clarksville, TN
(On the corner of College St. and University Ave.)


Office Hours

Monday – Friday
8:00a.m. – 4:30p.m.


Contact Information

Phone: 931-221-6162
Website: www.apsu.edu/health-and-counseling


Scheduling a Counseling Appointment

Students who are seeking counseling may take one of the following routes:
Visit one of our Let’s Talk Centers (Available by drop-in, Monday-Friday)
Call Student Counseling Services at (931) 221-6162.

Services are completely confidential within the limitations of the law. No personal information (including whether a student is a client) will be released without written permission from the student.

The Counseling Center’s Alcohol and Other Drugs (AOD) program offers assessment and feedback, individual and group education, and short-term counseling for those students seeking help for substance use issues. Students who violate Austin Peay’s alcohol and drug-free policy are required to participate in AOD education sessions, while others come voluntarily.

The Office of Disability Services' (ODS) primary mission is to ensure access for students with disabilities to all curricular and co-curricular opportunities offered by Austin Peay State University. It is the responsibility of the student to contact the Office of Disability Services in order to receive assistance.

A "person with a disability" is someone with a physical or mental impairment that substantially limits one or more major life activities. A person is considered to be a person with a disability if he/she has the disability, has a record of the disability, or is regarded as having the disability.

The following list is not limited to the common disabilities an individual may be eligible for:

  • Blind and/or Visually Impaired
  • Deaf and/or hard of Hearing
  • Learning Disabled/Attention Deficit Disorder
  • Mobility Impaired
  • Chronic health conditions
  • Psychological

The Office of Disability Services (ODS) provides services for students with physical, mental, or learning disabilities. Our staff is available to answer questions you may have regarding the services we offer to APSU students with disabilities. We offer several workshops  to  both students and instructors to help develop an awareness and promote a better understanding of the needs of students with disabilities. 

The Office of Disability Services is located in the Morgan University Center, Suite 114, (931) 221- 6230 voice and (931) 221- 6278 TTY, www.apsu.edu/disability.

APSU Dining Services provides various dining options for the campus community. General locations are:

  • The University Center - The Caf, Food Court, Einstein Bagels and the Peay Pod convenience store.
  • Woodward Library – Starbucks
  • Catherine Evans Harvill Bookstore – Subway
  • Sundquist Science Center – Elements Café
  • Eriksson Hall – The Terrace

Please visit the dining website at http://www.dineoncampus.com/apsu/ for a complete list of hours. 

There are various dining plans offered to faculty and staff which are added to the Govs ID Card.

  • Meal plans can be purchased at https://www.dineoncampus.com/apsu/facultystaff-meal-plans 
    • The various meal plans include a 35 or a 10 Meal Plan. These plans carry over from semester to semester and year to year. You can purchase these plans online by clicking the "Buy Now!" buttons on the website or stop by our office located in Room 216 in the Morgan University Center.
  • Plus Dollars can be purchased rather than a meal plan and require a minimum of $25 and can be added at https://new.dineoncampus.com/apsu/for-facultystaff.
  • Gov Bucks are also available by depositing a minimum of $25 on your Govs ID card at the Cashier Window in the Ellington With Gov Bucks you can make purchases at any food venue on campus or make copies at the Library.

Chartwells Catering serves small and large dinner parties, buffet dinners, cocktail parties, brunch, barbecues and much more. For catering information, visit the AP Catering website at https://www.dineoncampus.com/apsu/catering

Feel free to call 931-221-7474 with any questions or comments you may have about APSU Dining.

The Distance Education Support Desk provides faculty, staff and student support for resolving technical and instructional needs specifically related to the Desire to Learn (D2L) Brightspace learning management system platform and third party instructional technology tools. More information about Distance Education support for faculty can be found at https://www.apsu.edu/online/faculty/.

Top Hat is a twice weekly student e-newsletter providing APSU students with news and event information at APSU. To submit an item for Top Hat, post your announcement to the University’s announcement page, https://www.apsu.edu/announcements/  or e-mail Charles Booth at boothcw@apsu.edu.

The University Post Office is located in the Morgan University Center: https://www.apsu.edu/auxiliaryservices/post-office/index.php 

Hours of Operation:

Department hours are Monday – Friday, 7:30am to 4:00pm. Service window hours are Monday - Friday, 8:00am to 3:30pm.

Mail pickup:

Monday – Friday at 3:30pm for all U.S. Postal Mail and next business morning for all pre-paid UPS, FedEx, and DHL.

  • Faculty and staff can rent a campus PO Box for $22.50 (six months) or $40.00 (one year).
  • Departments and campus organizations pay $40.00 each fiscal Self-Service Kiosk
  • USPS Click-n-Ship
  • Prepaying for USP, FedEx, and DHS shipping
  • Printing return labels from Amazon, eBay,
  • Filling out custom forms for international
  • Submitting mail forward Contact Information:

Office: 931-221-6161

Website: http://www.apsu.edu/auxiliaryservices/post-office/index.php 

Manager: Tammy Silva, 931-221-6164 or silvat@apsu.edu

Printing Services is a full-service print solution center for APSU faculty, staff and students located in the Woodward Library 124 (Lower level of Library or use entrance facing Archwood parking lot). Hours are Monday through Friday, 8 a.m. – 4:30 p.m.

  • More information about services provided can be found at https://www.apsu.edu/printing/products-and-services.php.

Quick copies or small digital print orders may be printed while you wait. For more information, call 931-221-7187 or email printingservices@apsu.edu.

Any questions regarding the University’s computer hardware, software, telephones, mobile devices, network access or multi-media equipment should be directed to the GovsTech Help Desk. The Help Desk is located in Morgan University Center lobby and can be reached at 931- 221-HELP (4357), at govstech@apsu.edu  from 8:00 a.m. to 10:00 p.m. Monday-Thursday, 8:00 a.m. to 4:30 p.m. on Friday and 2:00 p.m.-10:00 p.m. on Sunday.

Microsoft Office 365 is available to all employees via download on their home computers for work related use as long as they are employed by the University.

The Technology Help Desk offers assistance with any University-purchased equipment to include computers, tablets and other mobile devices, software installation, consulting and training for classroom audio visual equipment by appointment.

The Technology Help Desk can also assist all faculty and staff with account management issues as related to email, One Stop, Self Service, and wireless networking.

The Office of Information Technology GovsTech portal provides a list of available services that can be requested from OIT by faculty and staff. If you have an issue with your University-issued or purchased technology, you can submit a ticket. Faculty and staff will be able to track their requests, make updates or inquiries and interact with the assigned OIT staff member.

The Office of Information Technology How to Guides are a “self-help” tool that provides instructions on a variety of important topics. It includes step-by-step guides and articles that are available twenty-four hours a day, seven days a week. The Knowledge Base will be updated continually. The Service Catalog and Knowledge Base can be accessed at:  https://govstech.apsu.edu .

All security breaches or incidents of malware, spyware or spam should be reported to the Technology Help Desk immediately.

For additional information, please refer to the GovsTech portal page at https://govstech.apsu.edu